Tracking Your Money & Fees
3 articles
How do I know when I was charged a fee?
Last Updated: March 10, 2022The best way to see if and when fees are charged for transactions is to use the Plata Pay™ mobile app. All transaction fees are listed in the app, whether an ATM fee or an inactivity fee, card replacement fee or other.Plata Pay™ also provides a list of all transactions and what the applicable fee...
How much does it cost to use an ATM?
Last Updated: March 10, 2022Withdrawals made from Allpoint ATMs are surcharge-free for Plata Pay™ cardholders. Non-Allpoint ATMs fees are $3.00 per withdrawal plus the out-of-network fees charged by that ATM provider.
Can I get my paper pay stub?
Last Updated: March 10, 2022Yes, but you must contact your employer for a paper pay stub. Most employers who use Plata Pay™ also provide their employees with a web portal for accessing their itemized pay stub, or they make a paper stub available upon request.