Refunds and Deposits
How long does it take for a refund to appear on my account?
Last Updated: February 24, 2022Refund times will vary depending on several factors, mostly the processing time of the merchant that the refund is being issued from.
When is my paycheck available on my Plata Pay™ Visa® payroll debit card?
Last Updated: March 10, 2022Plata Pay™ only guarantees payment on the designated payday determined by your employer. However, on those days your pay should be on your card prior to 8 AM Eastern time. Plata Pay™ cannot guarantee an exact pay time, but payroll funds may become available any time during the overnight to early morning hours of your...
Does Plata Pay™ offer early paydays?
Last Updated: March 10, 2022No, not at this time, but please check back periodically for updates concerning early payday availability for Plata Pay™ cardholders.
Can I get a voided check in order to receive direct deposit at my new job?
Last Updated: March 10, 2022No, only because a voided check is not needed to continue using your Plata Pay™ card at your next, or another, employer. In fact, The Plata Pay™ Visa® payroll debit card can be used for additional direct deposit functions, such as a tax refund, payroll from another employer, stimulus checks, or governmental aid. The card...